Surbhi by Sun Infosys
⚠ Template — pending legal review. This EULA is a starting draft and must be reviewed by an Indian software-licensing lawyer before publication. Particularly clauses 4 (License grant), 7 (Customer obligations), and 11 (Limitation of liability) need scrutiny.

End-User License Agreement (EULA)

Effective: 27 April 2026 · Version 1.0

This End-User License Agreement ("Agreement") is between Sun Infosys, a software company registered in Ludhiana, Punjab, India ("Sun Infosys", "we", "us") and the individual or entity that purchases or installs the Surbhi software ("Customer", "you").

By installing, copying, or using the Software, you agree to be bound by this Agreement. If you do not agree, do not install the Software.

1. Definitions

  • Software — Surbhi workplace productivity monitoring software, including the Admin Panel, Agent (Service, Capture, Watchdog), Server, and any updates we provide.
  • License Key — the cryptographically signed string that activates the Software for a specific machine.
  • Authorized Machine — the Windows computer whose Hardware ID matches the one bound to your License Key.
  • Monitored User — a person whose computer activity is captured by an Agent installed by the Customer.

2. License grant

Subject to the terms below and your payment of fees, Sun Infosys grants you a non-exclusive, non-transferable, perpetual (or annual, depending on your plan) license to install and use the Software on the Authorized Machine for the licensed seat count.

3. Trial license

If you obtained the Software via the 7-day free trial, your license is limited to 7 days from first installation, after which the Software will refuse to capture new data until you purchase a paid license. Trial-related obligations under this Agreement still apply.

4. Restrictions

You may NOT:

  • Reverse engineer, decompile, or disassemble the Software, except where this restriction is prohibited by applicable law
  • Modify, translate, or create derivative works
  • Rent, lease, sublicense, or distribute the Software
  • Bypass, disable, or interfere with the licensing mechanism
  • Use the Software for any unlawful purpose, including monitoring without lawful basis
  • Remove copyright, trademark, or other proprietary notices

5. Customer obligations — lawful monitoring

You acknowledge that the Software captures employee screen activity. Lawful use is your responsibility. You agree to:

  • Inform every Monitored User in advance, in writing, of the monitoring, its scope, purpose, and retention
  • Obtain consent or legal basis as required by your jurisdiction (India DPDP Act 2023, EU GDPR, US state laws, UAE PDPL, etc.)
  • Comply with all applicable employment, privacy, and data-protection laws
  • Not use the Software to monitor anyone other than your authorized employees on company-owned equipment
  • Maintain reasonable security on the data the Software collects
  • Honor data-subject rights (access, correction, erasure) of your Monitored Users

Sun Infosys provides templates for consent and monitoring policy as a convenience but is not your legal advisor. You agree to indemnify Sun Infosys against any claim arising from your use of the Software in violation of law.

6. Updates & support

Perpetual license includes free updates for 12 months from purchase. Annual subscription includes updates for the duration of the subscription. Support is provided per the plan you purchased (see pricing).

7. Ownership

The Software is licensed, not sold. Sun Infosys retains all intellectual property rights including but not limited to copyrights, trademarks, trade secrets, and patent rights in the Software.

8. Data handling

The Software stores data on your machines. Sun Infosys does not have access to data captured by the Software unless you explicitly share it with us for support purposes.

9. Term & termination

This Agreement is effective until terminated. We may terminate immediately if you breach a material term (for example, attempting to bypass licensing or using the Software unlawfully). On termination, you must uninstall and destroy all copies. Sections 4, 5, 7, 10, 11, and 12 survive termination.

10. Disclaimer of warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SUN INFOSYS DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR OPERATE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUN INFOSYS' TOTAL LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE AMOUNT YOU PAID FOR THE SOFTWARE IN THE 12 MONTHS PRECEDING THE CLAIM. SUN INFOSYS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.

12. Governing law & disputes

This Agreement is governed by the laws of India. Any dispute will be resolved exclusively by the courts of Ludhiana, Punjab. Before filing a suit, the parties shall attempt good-faith mediation for at least 30 days.

13. Entire agreement

This Agreement, together with our Privacy Policy and Refund Policy, constitutes the entire agreement between you and Sun Infosys regarding the Software, superseding any prior or contemporaneous communications.

14. Contact

Questions: legal@suninfosys.in